Southern Health

Southern Health has been Mercury’s client for e-recruit and fit2work. Both of these products assist the HR department in the recruitment process and add considerable efficiencies to our work. Mercury’s e-Recruit system provides a wide range of functionality for us. There are significant Human Resource tools which provide us with streamlining and efficiencies in the recruitment process which can attract people using an online system. Since implementing e-recruit, the system has considerably decreased the end to end cycle time for recruitment given that it removes a significant amount of the administration work. Moreover, e-recruit also helps us to ensure that all applicants complete the declarations and are willing to undertake checks to comply with legislative and policy requirements of Southern Heatlh, including police checks.

National Criminal History Checks is one of the mandatory requirements to be able to work in the health sector. The process waiting for a police check sometimes is too time consuming and creates delays in the employee starter process. Mercury’s fit2work provides us with a solution that is efficient and easy to access. Fit2work is an innovative product that allows us to perform online National Criminal History Record Checks on potential employees using a web based service. The service is easy to use and decreases the waiting time for the police checks. Hence, it provides us with an effective process in pre-employment probity.

E-recruit and fit2work definitely meets our requirements and Mercury supports our essential business philosophy with its ongoing commitment to provide high quality human resource solutions.

Men At Work

Men at Work are a multi faceted Traffic Control, labour Hire and Temping organisation based at Port Macquarie. We have numerous contracts with organisations that require a broad range of pre employment checks.

We have struggled with security checks for our candidates until recently when we engaged the services of the Mercury Group of Companies. The service that we have received from Fit2work has been outstanding. What would have normally taken us up to seven days to gain clearance for our candidates now takes as little as 10 minutes.

Engaging fit2work has given us a clear operational advantage over our competitors. The staff are professional and courteous. If you are in need of a reliable and timely company to conduct your pre employment security checks we warmly recommend the team at fit2work.

Eastern Health

As a HR Manager at Eastern Health that employs over 8000 staffs, hiring new employees in the health sector is not a simple task. There are many trials and tribulations to the process, especially when National Criminal History Checks are mandatory. We need to have a process that is staff efficient, easy to access and fool proof. The entire process and time spent waiting for a check can be inconvenience where there can be significant delays in start work dates. For us fit2work provides a solution that fit those requirements.

Fit2work is an efficient and innovative product that allows us to perform online National Criminal History Record Checks on potential and current employees using a web based service. This service offers 70-80% of results back in as little as 60 seconds! Fit2work does not so much affect the decision making process with whom we hire, but more provides us with an effective process in pre-employment probity and speeds up the employee starter process. All the applicant needs to do is to fill out a paper or online consent form before commencing work with Eastern Health and fit2work will provide us with the National Criminal History Checks well before they commence employ.

Fit2work is user friendly and as the Authorised Officer, I could understand how the system works after one or two times of using it. The system is really useful and has returned a handful of clients with criminal histories that they had not disclosed during their interview. Our people are our success, and Mercury certainly endorses this crucial business philosophy with its ongoing commitment to provide high quality human resource solutions to the Health, Aged Care and various other industries Australia wide.

MSS Security

We introduced the Fit2Work system into our business approximately 3 years ago and it has greatly assisted us in expediting and improving the rigor of our recruitment process. As a customer of Fit2Work we find them very responsive to our enquiries and communicative about system issues and improvements. While the system is easy to use and reliable, Fit2Work are constantly investing in improving their system. From a customer perspective that tells me they not only listen to their customers but anticipate their needs.